Friday, September 07, 2007

Groceries, Home Furnishings & Clothing Are Among The Top Categories Of Items That Consumers Prefer To Buy In Store

eMarketer is on a serious role lately in regards to pumping out the reports on how internet users are using the web to guide their in store and online purchases. Most of the below findings are not that shocking, but one in particular stood out to me. Specifically how women use online sites to research items ahead of time before going in store to buy. Other item categories that show bright points are appliances, groceries, cosmetics and of course electronics.
Cross-Channel Sales Suit Online Apparel
September 5, 2007

Finding the proper fit for Web shoppers.

How can shoppers get a sense of how clothes feel? The answer for most shoppers is simple: Go to the store. A January 2007 Accenture survey found that two-thirds of online consumers prefer to buy clothing in stores rather than online.

"Apparel is a big cross-channel shopping category," said eMarketer senior analyst Jeffrey Grau. "Traditional retailers who understand the consumer purchase process will develop strategies for driving online shoppers to their stores."

Despite a preference for buying apparel in stores, many online consumers like to research their prospective purchases on the Internet.

In fact, the apparel category is second only to electronics in the percentage of adult online consumers who practice this form of cross-channel behavior, according to a 2006 holiday season survey conducted by BIGresearch on behalf of the Retail Advertising and Marketing Association.

All together, 32% of online consumers indicated they had cross-channel-shopped apparel versus 51% of online electronics shoppers. Shopping across channels for apparel was most prevalent among female online consumers (36%).

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